Amazon error 99010

Error 99010 means part of a required attribute group is missing on a row in a variation family. Some fields in a variation template belong together as a group, and every row in the family has to carry the group in full. When some rows carry a field and other rows in the same family leave it empty, Amazon returns error 99010 for the incomplete rows.

What the processing report tells you

The processing report gives five entries for each failed row: the record number, the SKU, the error code, the type, and a message. Record 1 is row 3 of your file, so the row for a record sits at the record number plus two. For error 99010, the message names the field that is missing on the row. The report speaks about one row at a time. It does not show the rest of the family, so the comparison across the family's rows is yours to make.

What this error means

The fields in the group describe the family as a whole. They are the attributes the parent row carries for every child, and each row of the family repeats them. A family whose rows disagree about which fields are filled is read as incomplete, and every row missing part of the group returns the error, even where the row above it carries the value.

Causes, in the order to check them

1. The rows of the family were filled in at different times or copied from different source files, so the set of filled fields differs from row to row.
2. The parent row carries an attribute that only some of the child rows repeat.
3. A child row added later was filled from a shorter version of the row above it and kept the same gaps.

How to fix it yourself

1. Find the row from the record number, and collect every row of its family: the parent row and each child row that names it.
2. Find the field named in the message and mark which rows of the family carry it and which rows leave it empty.
3. Where the value is one the family shares, read it from a row that carries it and copy it into the empty cells.
4. Where two rows carry different values for the field, take the correct value from your product records and enter it on the rows that need it.
5. Read across each row of the family once more for other fields of the group that are empty on some rows only.
6. Upload the file again.

When the file cannot fix it

A submission can carry errors that sit outside the file. A missing brand registration or approval returns error 5665. A missing permission to list in the category returns error 8026. Editing the file does not repair either one. The diagnosis lists those errors separately, with the reason and the step to take in Seller Central, and we do not call them fixed.

Check your file

The free diagnosis reads your failed file and the processing report Amazon returned. It shows every error by SKU, states which errors we fix automatically, which ones need your answer, and which ones the file cannot fix. You see the full breakdown before you pay anything. You can start from the FixFlatFile home page.

Requirements differ by category, and Amazon decides whether a file is accepted.